If your pet is currently hospitalized

Please call our main number at (201)-262-0010 and press option 4.  A client service representative will help you speak with or leave a message for the veterinarian who is caring for your pet.

If your pet is under the care of one of our doctors, but not currently hospitalized

Please call our main number at (201)-262-0010 and press option 4.  A client service representative will help you speak with or leave a message for your pet’s veterinarian.  If your veterinarian is not available and your question is urgent, we will find another staff doctor who can help you or who will return your call.

If your pet has not been examined by one of our veterinarians, we are not able to provide medical advice over the phone. 

If your pet receives routine care at another veterinary hospital that is currently closed, you may be able to reach your veterinarian through their emergency service number.  If you need urgent help, please call our main number at (201)-262-0010 and press Option 1 to speak to a client service representative who can provide you with information about our emergency service and urgent care appointments, as well as other emergency services in your area.