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Patient Services Department

The Patient Services Department at Oradell Animal Hospital focuses on the hospitalized care, treatment and diagnostics of our in-patients. This includes veterinary technicians, assistants, kennel aides, and other support staff members who work in the following areas

 

  • Emergency and Critical Care including our Critical Care Unit, and Triage
  • Inpatient care of the Intermediate Care Wards
  • Exotics Inpatient care
  • Surgery/Anesthesia
  • Recovery
  • MRI/CT
  • Physical Rehabilitation

 

  • Radiology
  • Internal Medicine
  • Cardiology
  • Neurology
  • Instruments/Stock
  • Patient Care Coordinator
  • Admit Ward Aide

Available Positions in Patient Services

    Anesthesia Technician

    The Anesthesia Technician(s) is/ are members of the Oradell Animal Hospital Patient Services Department and their main function is to provide high quality care to the surgical/MRI/CT patients. These technicians work as a team to provide the safest care and environment for our surgical patients including:

    (1) Monitoring anesthesia

    (2) Pre-operative, intra-op, and post-operative treatments (via surgeon’s or case Doctor’s instruction)

    (3) Maintenance and management of surgery suite and equipment

    (4) Introduction and training of other staff members, and new surgery technicians.

    Responsibilities

    • Monitoring anesthesia
      • Visualizing normal arrhythmias.
      • Visualizing abnormal aspects of complexes and knowledge of how that affects the patient, and what to do.
      • Electrocardiographic monitoring
      • Pulse- Ox monitoring.
      • Use of esophageal-stethoscope.
      • Intra-venous therapy (at surgical volumes).
      • Tangible vital monitoring (such as mucus membranes or capillary refill time).
      • Blood pressure as needed.
      • Patient assessment via oral communication and record history.
      • Constant assessment of levels of anesthesia.
    • Procedural Preparation and Care
      • Preparing instruments for particular procedures
      • Ensuring proper recumbence of patient for surgeon’s needs.
      • Logging of procedure & review of appropriate paperwork.
      • Recording of vital statistics as often as is possible, on anesthesia report.
      • Completion of post- operative treatment slip
        • ICU checks & frequency
        • IV fluid therapy rates
        • Pain management information
        • Grooming needs
        • Timing of additional treatments or necessary procedures
        • Biopsy reports and care
    • Surgeon / Technician Interaction
      • Communication regarding procedural needs
      • Notification of changes in patient status.

      • Retrieval of any unforeseen surgical instruments as needs arise.

          • Maintaining a sterile & clean environment.
          • Awareness of surgical caseload, and keeping the system flowing.
          • During procedures, being aware of the surgeon’s ‘set up’ table & keeping it neat and in ample supply of necessary items.
          • Keeping the anesthesia machines in proper working condition, including their level of anes- thetic (currently Isoflurane).
        • Management of surgical suite & equipment
          • Making sure suite is clean & tidy
          • Assuring suite is adequately stocked.
          • Maintain suites appearance & organization
          • Being aware of any malfunctions of monitors or equipment, and notifying the appropriate person.
        • Training
          • Introducing technical staff members to their newest arena.
          • Shadowing those technicians so as to instruct them in the art of surgery, and enabling those technicians to follow all of the above mentioned items.

            Supplying Nitrogen lines to medical equipment

      • Requirements

      • Individual should be Credentialed Veterinary Technician and conform to OAH standards (Veterinary Technician Level)
      • Excellent client communication skills required
      • Strong interest in surgery required
      • Associate degree is encouraged
      • Willingness to work flexible hours is essential, as schedule may change with hospita needs.
      • Must be able to lift with and without assistance and stand for extended lengths of time.

    CLICK HERE TO APPLY ONLINE NOW

    Cardiology Veterinary Technician

    The purpose of this position is to assist the veterinarians and technicians with patient care in all areas of our emergency practice. These duties include, but are not limited to:

    • Schedule and edit appointments
    • Communicate with referring veterinarians
    • Obtain vitals
    • Administer medications
    • Review daily treatment plans
    • Patient restraint
    • Phlebotomy
    • Running laboratory samples
    • Assists cardiologist with echocardiograms.
    • Client communication regarding hospitalized patients
    • Communicate with pharmacy regarding prescription refills or changes
    • Basic knowledge of cardiac diseases and processes encouraged.

     

    The ideal candidate should possess the following traits and skills:

    • customer service skills
    • multitasking
    • team player
    • ability to prioritize
    • ability to maintain focus in a busy and noisy environment
    • flexible
    • proactive
    • able to follow directions
    • compassionate, easy to approach, pleasant individual
    • attention to detail
    • must be able to lift 30-50lbs
    • must be able to stand for extended amounts of time

    Job Type: Full-time. Salary is commensurate upon experience.

     

    Experience:

    • Credentialed technician (Completion of AVMA accredited program)
    • Prior work experience in Internal Medicine

     

    CLICK HERE TO APPLY ONLINE NOW

    Emergency/Critical Care Veterinary Technician

    The purpose of this position is to assist the veterinarians and technicians with patient care in all areas of our emergency practice. These duties include, but are not limited to:

    • Triage patients coming in on emergency
    • Assist the critical care department with treatments and administer medications
    • Advanced veterinary nursing care
    • Advanced phlebotomy skills including central line and Cavafix placement
    • Care of urinary catheters, NG tubes, and chest tubes
    • Monitor anesthetized or sedated patients for various procedures

     

    The ideal candidate should possess the following traits and skills:

    • Flexibility
    • Customer service skills
    • Multitasking
    • Team player
    • Ability to prioritize
    • Ability to maintain focus in a busy and noisy environment
    • Proactive
    • Able to follow directions
    • Compassionate, easy to approach, pleasant individual
    • Attention to detail
    • Must be able to lift 30-50lbs
    • Must be able to stand for extended amounts of time

    Job Type: Full-time. Salary is commensurate upon experience.

    Experience:

    • Minimum 3 years experience as a veterinary technician
    •  CVT or equivalent

    We are currently hiring for nights, weekends and overnight positions.

    CLICK HERE TO APPLY ONLINE NOW

    Neurology Technician

    The neurology technician is responsible for working with the doctors to manage the flow of the department on their shifts. Including but not limited to: appointments, surgical cases, in hospital cases, diagnostics etc. Neurology technicans work directly with the board certified neurologists to provide the highest quality of patient care. They must have excellent communication skills and during down time, may be asked to provide care in other departments within Patient Services. This may include areas like Surgery, Critical Care Unit, other specialties etc. Patient Services operates as one department with many departments within. Must be a team player and willing to help in all areas.

    Responsibilities include:

    • Assist with morning rounds
    • Restraining patients
    • Obtain patient vitals
    • Perform phlebotomy
    • Administer medications
    • Review and complete daily treatment plans
    • Coordination of medical procedures with appropriate departments
    • Run MRI/CT
    • Monitor anesthesia for MRI/CT
    • Assist with Neurology surgeries by:
      • Prep, induce and maintain anesthesia
      • Oversee patient in recovery
      • Maintain patients on ventilator in surgery

    The neurology technician will also assist with client communication regarding hospitalized patients and outpatients.

    • Schedule and edit appointments
    • Obtain patient history
    • Assist with appointments
    • Coordinate pharmacy refills and prescriptions
    • Communicate with our referring veterinarians on patient status and condition
    • Assist with visits and patient discharges
    • Communicate with clients as doctors see fit

     

    Job Type: Full-time. Salary is commensurate upon experience. Applicant must be able to lift 30-50 pounds without assistance.  

    Experience:

    • CVT or equivalent
    • Basic knowledge of neurological diseases and processes is encouraged.

     

    CLICK HERE TO APPLY ONLINE NOW

    Patient Care Coordinator

    The Patient Care Coordinator will work closely with the Patient Services Team, Client Services, and Clinic Services to help maintain the excellent quality of care we give our patients during their stay.  The Patient Care Coordinator role is to provide compassionate care and consideration to our patients and clients by coordinating their release and/or visitation. This person has a reasonable skill level and knowledge in the veterinary field. They are able to manage the daily routines of coordinating visits of hospitalized patients to their owners. The Patient Care Coordinator is even tempered and is able to multi-task many requests at one time acting as patient/doctor/client liaison.  They have frequent positive interactions with our clients, as well as coordinating patient visits; they also prepare the patients for discharge. The Patient Care Coordinator organizes any patient belongings, medications, food, and discharge instructions communicating with all departments involved. The goal of this position is to uphold the outstanding patient care and integrity that Oradell Animal Hospital provides for our patients and clients.

     

    Responsibilities

    Patient /Client Care

    • The assistant will be able to handle routine nursing care, husbandry, nutritional requirements of critical and postoperative patients.
    • Be able to recognize and fulfill emergent needs of the patient and notify proper personnel
    • Manage the needs of emergent and surgical patients at a quick pace successfully balancing skills with making good judgments, being the patient client advocate.

    Nursing Care

    • Stay up to date with procedures, drugs, protocols
    • Must have wide range of knowledge in the animal medical field
    • Become familiar with critical care nursing, surgical procedures/nursing, physical therapy
    • Refer to Oradell Standards of Care

    Communication

    • Be aware of the hospital policies and ensure the shift is running smoothly, become familiar with daily care protocols- train assigned individuals as determined by managers. 
    • Keep track of the resources used to manage the organization of releases and visits. Eg; dry erase board, markers, paper work, etc..
    • Inform shift supervisor of any positive or negative concerns regarding staff or issues that pertain to patient discharges and/or visits, shift needs, any items that make expedite releases or visits in a timely manner, etc.
    • Discuss ideas about Patient Care Service or other departments improvements with supervisor/manager.               

     

     

    Requirements

    • Strong interest in emergency and critical care required
    • Associates degree is preferred/encouraged
    • Articulate, compassionate, strong interpersonal skills
    • Strong communication skills
    • Flexible hours, including, but not limited to weekends, nights, overnights
    • Have no limitations to the physical and emotional aspects of veterinary medicine
    Veterinary Assistant

    The purpose of this position is to assist the veterinarians and technicians with patient care in all areas of our emergency practice. These duties include, but are not limited to:

    • Care of hospitalized patients including husbandry duties such as cage cleaning and dog walking
    • Ability to restrain for procedures performed by doctors and technicians
    • Administration of oral and intravenous medications
    • Set up for IV catheter placement
    • Assist with radiographs

    The ideal candidate should possess the following traits and skills:

    • customer service skills
    • multitasking
    • team player
    • ability to prioritize
    • ability to maintain focus in a busy and noisy environment
    • flexible
    • proactive
    • able to follow directions
    • compassionate, easy to approach, pleasant individual
    • attention to detail
    • must be able to lift 30-50lbs
    • must be able to stand for extended amounts of time

    Job Type: Full-time. Salary is commensurate upon experience.

     

    Experience:

    • Veterinary Assistant: 1 year (Preferred)

     

    We offer five, 8-hour shifts or four, 10-hour shifts. We are currently hiring for both day and overnight shifts.

    CLICK HERE TO APPLY ONLINE NOW

    STAFF Testimonials

    I work in CCU caring for the most critical patients in the hospital. It’s an amazing place where great minds come together to save lives. It’s my second family – my home away from home.

    Susie C.

    LVT, Patient Services

    It is so exciting meeting so many different breeds of pets.  I am  fulfilled everyday, each time a client is happy and thanks us for treating their pet.

    Denise O.

    Client Services

    Why OAH?

    Generous Uniform Allowance

    Scrubs included

    Concentrated on-the-job training at every level

    Unlimited CE

    In-house lectures and countless virtual/online opportunities from various accredited resources.

    Veterinary Care Benefits

    For up to 3 designated pets

    Paid Time Off & Earned Sick Leave

    Healthcare Benefits

    Health, Life & Dental Insurance as well as Vision Care

    Monetary Benefits

    401K Plan, Profit Sharing Plan, Flexible Spending Account, Employee Assistance Program

    We Stay Involved With The Community

    • Throughout the year our ECC department teaches lifesaving CPR & First Aid to local pet parents, EMS, police and first responders
    • OAH has ongoing relationships with local animal shelters, rescues and police/K9 units
    • Our team is frequently participating in local fundraisers and other community events, including blood drives and bake sales
    • Oradell Animal Hospital proudly hosts NJVTC – North Jersey Veterinary Technician Conference in the spring of each year

    Interested in joining our team?

    Christine Banks, Human Resources
    Fax: (201) 262-0420
    Email: [email protected]

    Interested in joining our team?

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